Guide to Shepherd MDM
Shepherd MDM is HardSoft’s proprietary Mobile Device Management (MDM) solution, designed specifically for Apple devices and tailored to meet the needs of small to medium-sized businesses.
What Is Shepherd MDM?
Shepherd is a cloud-based MDM system that allows businesses to:
- Remotely manage Apple devices (MacBooks, iPads, iPhones)
- Automate device setup and software deployment
- Monitor device usage and enforce security policies
- Support BYOD (Bring Your Own Device) scenarios
It’s built with SMEs in mind, offering a streamlined interface and expert support for macOS, iOS and all other platforms.
Learn more about how to Protect your Digital Flock with Shepherd MDM
Using Shepherd MDM with Apple Business Manager
Shepherd integrates seamlessly with Apple Business Manager (ABM), enabling:
- Automated Device Enrolment (ADE)
- Bulk app distribution via Apple’s Volume Purchase Program
- Real-time inventory tracking
- Managed Apple IDs and device override capabilities
This integration simplifies the deployment and management of Apple hardware across your organisation.
Learn more about Shepherd MDM and Apple Business Manager
Key Features of Shepherd MDM
- Automated Device Enrolment (ADE)
- Real-Time Monitoring & Alerting
- Remote Command Execution
- Live Device Shell & Screen Sharing
- Self-Service App Catalogue
- Dynamic Peer-to-Peer LANCache
- Integrated Remote Control
- Cloud-Based Architecture
- Live Script Execution
- Hardware & Software Inventory Dashboards
These features provide granular control over device usage, enhance cybersecurity, and streamline IT operations.
How to Add Shepherd MDM to Apple Business Manager
To link Shepherd with ABM:
- Download the DDM public key from Shepherd.
- Log into ABM with a Managed Apple ID.
- Navigate to Device Management Settings.
- Add a new DDM server and upload the public key.
- Download the server token and upload it back into Shepherd.
- Assign devices to the DDM server for automatic enrolment.
Shepherd MDM vs Jamf Now
With so many MDM options out there, Shepherd stands out by offering:
- Lower cost than Jamf Fundamentals
- More features tailored to small business needs
- Easier onboarding and expert support
Learn more about how Shepherd compares to other MDM solutions
Cybersecurity and Productivity Benefits
Shepherd DDM enhances:
- Cybersecurity: Prevents data breaches through app restrictions and remote wipe capabilities.
- Productivity: Automates onboarding, software updates, and device configuration.
- Compliance: Ensures devices meet company policies, even in remote work settings.
Learn more about Protecting Your Flock of Business IT Devices with Shepherd MDM
Final Thoughts
Shepherd MDM is a robust, affordable, and user-friendly solution for businesses managing Apple devices. Its seamless integration with Apple Business Manager and rich feature set make it an ideal choice for SMEs looking to enhance security, streamline operations, and future-proof their IT infrastructure.
For more detailed guidance, explore the full blog series linked throughout this guide.